Our team is happy to answer all your enquiries.
Please fill out the below form and we will be in touch as soon as possible.
To discuss more styling options make an appointment to view our showroom (by appointment only).
1. DEFINITION
The “Owner” is Luv Bridal Delight.
The “Hirer” refers to the person, firm or corporation hiring equipment from the Owner.
The “Equipment” means all the equipment and accessories supplied to the Hirer.
“Terms” means these Terms and Conditions of Hire.
2. HIRE RATES
These are based on a 1-day period. Extended hire periods can be arranged in the original booking of the Hirer and will depend on the availability of Equipment. Luv Bridal Delight will provide a quote for an extended hire period on the request of the Hirer.
3. DEPOSIT, PAYMENTS AND OTHER FEES
A non-refundable deposit is required to be paid to Luv Bridal Delight to confirm the Hirer’s booking. Deposit paid will come off the total bill payable. Deposits are required for all orders, with the exception of:
i. Orders placed less than 30 days from delivery require full payment to secure the booking.
ii. All Custom Built or Special Purchase Equipment requires full payment at the point of booking to commence manufacture or buying process.
The total invoice must be paid on delivery of any Equipment. If the Hirer does not comply with this, Equipment will not be setup, and the deposit is non-refundable.
If the Hirer requests to have item/s removed from the invoice after the deposit is paid, the 50% of the hire cost for the item/s that removed is required.
Full payment of invoice due 4 calendar days prior to event. As we cannot proceed with your event unless full invoice has been paid prior.
All prices are quoted in Australian Dollars.
‘Pay as you go’ payments are welcome if you wish to make instalments prior to the due date.
Our event policy: Only one event booking per the day so our team is 100% devoted to your booking and you can be assured you have our whole team’s full attention in lead-up to, and on your special day.
4. CANCELLATION
Booking deposits paid are non-refundable to cancellation, change-of-mind or change of date. No refund applies to deposit amount. No refund applies for Equipment cancelled on delivery.
No refund applies to cancellations of Custom Built or Special Purchase Equipment and full payment must be paid by the Hirer. Booking deposits are non-transferable.
5. QUOTATION
All quotes provided expire within 7 calendar days. Luv Bridal Delight reserves the right to adjust the prices in any quotation once the expiry period has been reached. Equipment is hired on a ‘first come, first served’ basis and a quotation does not guarantee the availability of any/all items.
6. LIABILITY AND INDEMNITY
NOTE: All props are used and therefore reasonable signs of wear and tear will show as they are continual hire items.
The Hirer assumes all responsibility for the Equipment from the time of delivery until collection by Luv Bridal Delight and is liable for all Equipment damaged or lost during this period.
Any Equipment used outside is done so entirely at the risk of the Hirer. In no case should the Equipment be used or left outside in the rain. All items must be left in secure dry storage.
A security bond from the Hirer is required. Once all Equipment is returned and checked that it is in the same condition as prior to dispatch no charge will be made. Any charges made regarding damages, breakages, professional-cleaning costs, repairs or shortages the hirer will be invoiced and deducted accordingly.
The Hirer agrees that all charges for hire loss, hire extension, damage and repair will be paid and that all collection fees, legal fees or any expenses involved in the collection of these charges will be paid by the Hirer.
NOTE: No refund will be made to any of the hire items once the bond is refunded for any reason.
7. DELIVERY, SET-UP AND PICKUP
There must be a site contact available at all times during the delivery and collection days to sign for both the delivery and collection. The Hirer must provide Luv Bridal Delight with the name/s of this person/s and contact details. Drop off access must be arranged by the Hirers prior to driver arriving. Help may be required to lift item/s on arrival. Neither the delivery person or the stylist is capable of lifting on their own where item/s is involved.
If Luv Bridal Delight is setting up Equipment, the Hirer is responsible for allowing sufficient time and access to the venue for set-up. In this instance an additional charge will be included for set up based on hire quantity.
When Equipment is received, it is the responsibility of the Hirer to check the itemised receipt to confirm all Equipment has been delivered.
NOTE: Your event date/ booking is only considered secured once deposit and signed copy of invoice has been made.